General questions

To place a custom order, simply contact us via email or phone with your child’s measurements and your design preferences. We’ll guide you through the process and provide a quote based on your requirements.

We use high-quality, durable fabrics that are soft, comfortable, and easy to care for. All materials are carefully selected to ensure they withstand frequent washing and active play.

Please allow 15-20 working days for production and delivery. Each item is made from scratch, and we work on a first-come, first-served basis. We’ll notify you once your order is ready and provide tracking details.

Currently, we only ship within South Africa. However, feel free to contact us if you’re located outside the country, and we’ll do our best to accommodate your request.

Since our clothing is custom-made, we take precise measurements to ensure a perfect fit. If there are any issues, please contact us immediately, and we’ll work with you to resolve the problem.

Due to the custom nature of our clothing, we do not accept returns or exchanges unless there is a fault with the item. Please contact us if you have any concerns about your order.

Other questions

Yes, we offer gift wrapping and special packaging for an additional fee. Let us know if you’d like to add this service to your order.

Absolutely! We’re happy to accommodate your preferences for colors, patterns, or designs. Just let us know your requirements when placing your order.

Yes, we specialize in creating beautiful outfits for special occasions such as christenings, birthdays, and family events. Contact us to discuss your needs.

We recommend washing our clothing in cold water and avoiding harsh detergents or bleach. Tumble drying on low heat or air drying is best to maintain the quality of the fabric.

Of course! We love creating matching or coordinating outfits for siblings. Let us know your vision, and we’ll make it happen.

Yes, we offer discounts for bulk orders or repeat customers. Contact us directly to discuss your needs, and we’ll provide a personalized quote.